Privacy Policy

At Hard Candy.com, our relationship with our customers is very important! We are respectful about the privacy concerns of the visitors to the site. Hard Candy also recognizes the valuable potential of technology to help people communicate with the companies whose web sites they visit, particularly through customer databases. Hard Candy.com is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and will never be sold or given to any other company.

Our customers should feel confident that the personal information is transmitted over secure servers. This information is necessary to properly process your order. Our systems limit access to this information only to employees who may need it to process your order. To complete a credit card transaction, the pertinent credit card information is securely forwarded to our credit card processor for authorization. Hard Candy.com guarantees that our customers will only pay for those items, which they have actually authorized.

Please read the following information to learn more about how and why we collect information and how the information is safeguarded.

What our Privacy Policy Covers

This Privacy Policy covers any personal information that Hard Candy obtains from you when you use services on our site. This policy does not cover the practices of companies that Hard Candy does not own or control, or the actions of people that Hard Candy does not employ or manage.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our home page.

By using this site, you agree to the terms of our policy. For more information about the terms of use for this site, please visit our terms and conditions page.

What & When Personal Information is Collected
Hard Candy will ask you for your information, including some personal data, if you use one of services below: Note: If you decide not to provide information, you may not be able to use some of our services.

Registration: In order to register, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit hardcandy.com's web pages. But, you will have to register if you want to place orders or make full use of our services.

Making a purchase: When a customer places an order over our web site, we will ask for your payment method preference, credit card account number and expiration date (if applicable), name as it appears on your credit card, "bill to" address, daytime phone number, and e-mail address. By making a purchase, you become a registered user of Hard Candy.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account-Profile page and following the instructions. You can access this section using your registration password.

Our customers should feel confident that the personal information is transmitted over secure servers. This information is necessary to properly process your order. Our systems limit access to this information only to employees who may need it to process your order. To complete a credit card transaction, the pertinent credit card information is securely forwarded to our credit card processor for authorization. Hard Candy.com guarantees that our customers will only pay for those items, which they have actually authorized.

Sweepstakes, Contests and Surveys: Contests are open only to U.S. residents who are 13 years of age or older. If you are a teen under 16 years of age, you must have your parent or guardian's permission before providing any personal information. When signing up for contests, we will ask for your name, address, state, zip code, phone number, gender, date of birth and e-mail address. This information will assist us in contacting and validating the winners. Contest sponsors may utilize your personal information based on which opt-in(s) you have selected on the contest entry pages to receive future information from them. In addition to the information stated above, we may also request information regarding customer preferences such as favorite brands or music. Providing answers to these questions is optional. This type of information assists us in providing products and services that might interest our customers.

Newsletters: Hard Candy.com likes to keep its customers informed about the latest merchandise, special offers, contests, promotions and upcoming store events through our online newsletter. Hard Candy.com does not share our subscriber list or any of our subscriber's information with outside parties. You can unsubscribe from the e-mail newsletter at any time. If you would like to unsubscribe from the newsletter, you may do so by clicking on the unsubscribe link included in each e-mail or by e-mailing us at info@hardcandy.com.

IP Addresses:
Hard Candy.com uses IP addresses only to resolve system problems and deter unauthorized access to our web site.

How Hard Candy Protects Your Information
We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:

We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Guarantee Details
In 1975, Congress passed the Fair Credit Billing Act. This Act prohibits your bank or credit card processor from holding you liable for more than $50 on fraudulent charges made to your credit card. If your bank holds you liable for this charge, Hard Candy.com will reimburse you the $50.

How Hard Candy Uses Your Personal Information
Hard Candy collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.

Who Views Your Personal Information
Hard Candy may only share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing data, providing marketing assistance, processing credit card payments, investigating fraud, conducting customer surveys, and providing customer service. They have access to information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by other companies. Only Hard Candy has the right to access this information.

Hard Candy does not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and on our home page.

At this time, Hard Candy does not share any personal information with its affiliates. It is possible that this policy will change in the future. If we do decide to share information with our affiliates, we will post a notice in this Privacy Policy and on our home page.

Children Under 13
Hard Candy.com does not intentionally collect information from children under the age of 13. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. If you register with us and we discover that you are under 13, we will delete your registration. We will not send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

Note to Parents:
If your child is under 13 and has become registered using a false age, please notify us, we will immediately close the account and nullify all personally identifiable information collected from them.

Cookies on Hard Candy.com
We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you. This information will be in the form of a "Cookie" or similar file and will help us in many ways. For example, Cookies allow us to tailor a web site or advertisement to better match your interests and preferences or make shopping and purchasing merchandise more convenient for you. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Hard Candy contracts with third party service partners to provide us with data collection, storage and reporting services. Under no circumstances are these partners permitted to use your information in any manner, other than to help us make our site more useful and efficient for our visitors. Service partners are required to sign confidentiality agreements and will abide by Hard Candy’s privacy policies.

In Summary
To protect our customers and our reputation, Hard Candy.com is committed to providing a safe, comfortable online shopping environment. Our servers are secured and access to personal information is limited. Hard Candy.com guarantees the safety of your information and will only charge you for purchases that are properly authorized. If you have any comments or concerns, you may either e-mail us at info@hardcandy.com or call us toll-free at (800) 784-URBAN, Monday through Friday, 8:30am – 5:30pm Eastern Time.

Questions About This Policy
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact Hard Candy directly at: info@hardcandy.com

or

Hard Candy.com
E-commerce Department
833 W. 16th St.
Newport Beach, CA 92663

Terms and Conditions

Hard Candy ("Hard Candy") maintains this site (the "Site") for your personal entertainment, information, education, and communication. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial; personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re-post, or use the content of the Site, including but not limited to, the text, images, audio, and video for public or commercial purposes without the prior written consent of Hard Candy. Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Hard Candy relating to your use of the Site are superseded and of no force or effect.

1. You should assume that everything you see or read on the Site is copyrighted and owned by Hard Candy unless otherwise noted and may not be used except as provided in these Terms and Conditions without the prior written consent of Hard Candy. Hard Candy neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Hard Candy.

2. While Hard Candy uses reasonable efforts to include accurate and up to date information in the Site, Hard Candy makes no warranties or representations as to its accuracy. Hard Candy assumes no liability or responsibility for any errors or omissions in the content of the Site. Prices and availability information and special offers and promotions are subject to change without notice.

3. Your use of and browsing in the Site are at your risk. Neither Hard Candy nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, THE SITE AND ALL CONTENTS THEREOF, EXCEPT WHERE EXPRESSLY STATED OTHERWISE ARE PROVIDED TO YOU "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Hard Candy also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, failure to gain access to, use of, or browsing in the Site, or your downloading of any materials, data, text, images, video, or audio from the Site.

4. Any communication or material transmitted by you to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Hard Candy or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, re-transmission, publication, broadcast and posting. Furthermore, Hard Candy is free to use any ideas, concepts, know-how, or techniques contained in any communication sent by you to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

5. Images of people or places displayed on the Site are either the property of, or used with permission by, Hard Candy. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

6. The trademarks, logos, slogans and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of Hard Candy and others. Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Site without the prior written consent of Hard Candy or such third party that may own the Trademarks displayed on the Site. Your use of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Hard Candy will aggressively enforce its intellectual property rights to the fullest extent of the law, including, without limitation, the seeking of criminal prosecution against any infringer.

7. Hard Candy has not reviewed all of the sites linked to the Site and is not responsible for the content of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk. Hard Candy is not affiliated or associated with sponsors or producers of any websites that hyperlink to or from the Hard Candy website, and Hard Candy does not endorse or make any representations or warranties whatsoever with respect to any content appearing on such sites.

8. Although Hard Candy may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Hard Candy is under no obligation to do so and assumes no responsibility for or liability arising from the content of any such locations, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Hard Candy will fully cooperate with any law enforcement authorities or court order requesting or directing Hard Candy to disclose the identity of anyone posting any such information or materials. Hard Candy and its designees shall have the right in their sole discretion to edit, refuse to post, or remove any Content posted on the Hard Candy Bulletin Board. Without limiting the foregoing, Hard Candy and its designees shall have the right to remove any Content that is in violation of the provisions hereof or otherwise objectionable. You agree to indemnify and hold Hard Candy harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your violation of these terms and conditions or your violation of any rights of another.

9. Software from this Site is further subject to United States Export Controls. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the United States has embargoed goods; or (ii) to anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

10. Hard Candy may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

11. Copyright 2009 Hard Candy™ All Rights Reserved.