FAQs

Where do you retail?
Only at Walmart
 
Where does Hard Candy ship?
Via Walmart
 
Do you test on animals?
No. We <3 our animal friends. We don’t test our products on them.
 
When does the next collection launch?
Sign up with your email address to get the latest updates.
 
I have a question.
To get a quick, personal reply, send us a Facebook message! Email us at support@hardcandy.com.
 
Do you work with makeup artists?
Yes! We do! Please email info@dnapublicity.com with a link to your website and/or social channel + any editorial listings.
 
How can I find out more information about a product?
On their individual product pages
 
I love samples! Can I have some?
We do not offer product samples.
 
Can I sell the products on my own site?
Hard Candy is sold exclusively to Walmart. By purchasing Hard Candy products, you agree not to resell or distribute such products for any commercial purposes.
 
How do I place a return or exchange?
Walmart or Walmart.com. We ask that you contact us in the case you found something unusual about the product.
 
Do you do giveaways?
Yes! We also do giveaways to specific social channels. Follow us for alerts, news, updates!

How do I participate in giveaways and/or promotions?
Follow us on Facebook + sign up to receive news on latest promotions and product giveaways.

I want to be featured on Hard Candy's social media what do I do?
We select most of our features from Instagram accounts that use #hardcandylife. It musted be posted to your profile. Tell us what product is used in your caption.

Programs
We’re working on bringing more programs to you nationwide!
Tweet us @HeresHardCandy to let us know what you’d like to see or how you’d like to get involved!
 
If you have any other questions or thoughts, let us know by emailing support@hardcandy.com.

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