Frequently Asked Questions

HOW CAN I EDIT MY SHIPPING ADDRESS?

We understand how stressful moving is, but please look at your Checkout info carefully! If your order is shipping to an incorrect address, please change it in your account. If by some freak accident, it is still incorrect, please email info@hardcandy.com with Subject: URGENT SHIPPING [Insert your Order Number].

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I HAVE A GIFT CARD OR HARD CANDY CREDIT, HOW DO I USE IT?

Check your email! If you received a Hard Candy credit/ gift card code from us, just click to shop! Don’t forget to paste your code into the designated area. Additionally, once you are logged into your Hard Candy account your credit will appear and apply toward your order.

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