Since nail polish is considered a Hazardous Material (HAZMAT), the U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Read more

We offer three (3) shipping speeds but shipping is calculated based on your location. Standard (5-9 business days): Expedited (2-3 business days): 

Once you place an order, we will process in 1 to 2 business days. Orders placed after 3pm ET are processed the next business day. Read more

Good question! Create an account before sending your RETURN CLAIM! Use the same FIRST AND LAST NAME with which you placed your initial order.  Once you fill out...

As soon as we process your RETURN CLAIM, we will send you a confirmation email with your Hard Candy credit/ gift card information. Then, you're ready to shop again!

Processing RETURN CLAIMS could take up to 30 days after we receive your form, so please be patient. Obviously, we will get to your...

We do not yet ship outside the US! Our rule would still apply. We DO NOT accept returns but you may fill out a RETURN CLAIM FORM.

Don’t. We do not accept returns. Feel free to dispose of the item in a manner of which you see fit! Fill out a RETURN CLAIM FORM and...

We DO NOT offer exchanges or physical returns HOWEVER you can fill out a RETURN CLAIM FORM and receive Hard Candy credit. You can use your Hard Candy credit to...

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all,...

We do not provide a return label. We DO NOT accept returns but WILL issue Hard Candy credit/ gift card, at discretion, within 30 days of the shipment delivery date after receipt...

We do not adjust prices on past orders. Our makeup is under $10 and we definitely abide by Every Day Low Pricing. Waiting for a sale could mean your favorite...