Frequently Asked Questions — product information

CAN I WRITE/ REVIEW/ POST ABOUT HARD CANDY?

Sure! There is a review section on our page! We are all for free speech and we love reviews about our makeup. After all, your reviews help us create even better quality BUT please be kind, fair and honest. If it’s a question of application, please ensure you are using the product correctly. DISCLOSURE: We WILL NOT and DO NOT use any suggestions sent to us by email, social media post or in reviews regarding the naming of a product, any physical changes to a product, or addition to a product collection.

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IS MY ITEM DISCONTINUED?

If something is being discontinued, it goes to our Last Call section. We do not sell old makeup on our site so if you find a vintage product that you loved from 1995 or 2005, please toss it immediately. Yes, even if you bought it in 2015.Here’s a #protip on how long to keep makeup: Look out for the open jar icon, known as the PAO (or "Period After Opening") symbol, which includes the number of months a product is safe to use after it has been unsealed.

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