Frequently Asked Questions

Sure! There is a review section on our page! We are all for free speech and we love reviews about our makeup. After all, your reviews help us create even better quality BUT please be kind, fair and honest. If it’s a question of application, please ensure you are using...

If something is being discontinued, it goes to our Last Call section. We do not sell old makeup on our site so if you find a vintage product that you loved from 1995 or 2005, please toss it immediately. Yes, even if you bought it in 2015.Here’s a #protip on...

Since nail polish is considered a Hazardous Material (HAZMAT), the U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. We cannot ship nail polish products to Alaska, Hawaii, U.S. Territories, PO Boxes or APO/ FPO addresses. All orders containing Hazardous Materials...

Please do not email us asking for free products, social media giveaways, and contests. We provide free items at our events (in-store at Walmart in the US & Canada OR external Special Events). Our makeup is under $10. FYI: Hard Candy is also available at Walmart locations in the US...

Join our mailing list - there’s a sign up on the homepage! On social media - there are icons on every page!www.facebook.com/hardcandylifewww.twitter.com/hardcandylifewww.instagram.com/hardcandylifewww.pinterest.com/hardcandylife

We reset every 6 months (twice a year) at the beginning of February and the end of August. We also launch Limited Edition collections -- we will let you know the news early and give your opportunities to try first hand so sign up for our mailing list! FYI: Hard...

On all our products, you will see the label: “We ♥︎ our animal friends. We don’t test our products on them. Nous aimons nos amis les animaux. Nous ne testons pas nos produits sur eux.” Short answer: No, we don’t.

Here’s a #protip on how long to keep makeup: Look out for the open jar icon, known as the PAO (or "Period After Opening") symbol, which includes the number of months a product is safe to use after it has been unsealed.

If the product is subjected to excessive heat or cold for periods of time, it may distort the formula or texture. If the formula is extraordinarily changed, please discontinue use and let us know. Email info@hardcandy.com with the Subject: QUALITY CONTROL [Order Number]. Please provide photographic evidence. Here’s a #protip...

Our products are appropriate for all skin types. Go to the Product Pages for more information. We also let you know if it is Gluten Free or Vegan.